Customer Services

We are here to help you with all your book and order queries.

  • Contact us below for any other queries
  • Get answers to most questions in our help pages and FAQs



Can I place an order if I don’t have an account?

Yes, simply choose the checkout as guest option.

How do I open an account with you?

Please follow the link here to set up your account where you can add your details.


Book Dunk offers FREE shipping on ALL orders.

Most standard US orders are shipped via USPS and selected orders, such as Next Day Shipping, via partner couriers.

We will always try to ship your order in as few packages as possible. However sometimes we have to ship your items separately.

Delivery Times

The expected delivery time for each item is clearly listed on each product page and in checkout.

Price, Payment and Sales Tax

All prices shown exclude Sales Tax.

Where applicable the Sales Tax for your state will be displayed in checkout.

The total amount for your order, including Sales Tax, will be displayed in checkout and on your order confirmation email.

You can pay using most credit and debits card, Shop Pay, Paypal and Amazon Payments.

Cancellation and Returns

I have put an incorrect shipping address on my order.

Please contact us as soon as possible, quoting your order number, and we will endeavour to resolve this for you.

How can I cancel my order?

It is possible to cancel your order until the point it has been shipped from our warehouse. You will receive an email to confirm your order and one to confirm it has been shipped. Please contact us as soon as possible at the customer service email address if you wish to cancel your order

Can I return my order?

We offer a no quibble returns policy providing you return your book within 14 days from the date you received it. A full refund will be issued though any shipping costs incurred for returning the book will be at your own cost.

Faulty or incorrect items

If your order is found to be faulty or – in error – we supplied an incorrect book, we will supply a pre-paid shipping label and a full refund will be issued. In this instance please contact our customer service team at the email address above.

About Book Bunk

Book Dunk was established in 2023 by a team of experienced book sellers in conjunction with one of the world's largest book distributors.

Our mission is simple: to offer the widest range of books at the lowest price possible, with free delivery on all orders.

Send us a message!

Contact form

© 2023 Book Dunk,

    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Meta Pay
    • Google Pay
    • Mastercard
    • PayPal
    • Shop Pay
    • Venmo
    • Visa


    Forgot your password?

    Don't have an account yet?
    Create account